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Who we are

A group of experts in building successful, effective and engaged teams with a low staff turnover and strong corporate identity.

We conduct our training in English.

Our trainers are also fluent in: Arabic, Spanish, Russian, Polish and Serbian.

Our experts

Training areas

Based on our first-hand experience in the BSS sector we provide training solutions in four areas:

Onboarding to strengthen corporate culture

Training for team leaders

Early talent identification

Cross-cultural communication

How did it start?

“Creativity involves breaking out of established patterns in order to look at things in a different way.”

Edward de Bono

When Robert Fintak and Iwona Piwowarczyk first met, they were managing competing companies: Hutchinson Institute and Blackbird. They shared their business experience, market insights and visions for the future of their companies. This meeting resulted in a series of unique and innovative ideas. Inspired and enriched by this experience Robert and Iwona decided to tap into this chemistry and invited their teams to the table.

It turned out that both companies are able to hear more than others, see more than others and know how to take advantage of the opportunities in the training market. They’ve also discovered great creative potential and common values.  After a few months they decided to join forces and signed a partnership agreement. That’s how BSS Partners project was born. We focus on expert training for SSC/ BPO sector.

From January 2018 BSS Partners Project is independently managed by Blackbird Group.

Contact us to learn more about our solutions:

Zofia Barańska

tel. 509 717 141

Irek Zyzański

tel. 572 243 409

Our Clients